Clarke, Brown provides training to employers and service providers in two courses:
Step By Step® Disability Management
Facilitator
This course assumes you have some familiarity with interpersonal communication theory and techniques. It provides you with the skills necessary to arrange, conduct and document a Step By Step meeting.
Step By Step® Disability Management
Coordinator
This advanced level course provides you with the skills to evaluate, plan, implement and document all the activities and decisions in the Step By Step disability management process.
Consulting Services
Conversion Management
Organizations making the transition to Step By Step disability management inevitably have open cases at the time of the change. Clarke, Brown can assist you in planning how best to make this change.
Moving To Step By Step®
Organizations implementing Step By Step often need advice on how best to set process and system parameters for optimal results. Clarke, Brown can help you analyze your organization's disability processes.
Complex Case Consulting
With a wealth of experience in the Occupational Health field, Dr. David Brown provides case resolution consulting on disability and attendance cases as a back up to coordinators trained in Step By Step disability management.
Step By Step® Disability Management Process
Step By Step® disability case management is a common-sense approach to the management of any kind of reduced working capacity: everything from minor on-the-job injuries to longer term sick leave and permanent disability.
Step By Step focuses first on what the disabled person perceives as the barriers to returning to work, and on either maintaining or restoring supportive relationships in the workplace.